How to use social media monitoring reports

In ‘Reports’ section you can download the reports for your saved searches in various formats. The following types of reports are available:

  • Mentions Export – this report contains all mentions and demographics data of your saved search for the selected period.
  • Sentiment analysis – this report contains all sentiments by date for the selected period.
  • Facebook, Instagram and Twitter topics – this report includes top topics of your saved search on Facebook, Instagram and Twitter for the selected period.
  • Mentions by media category – the report groups the mentions of your saved search by online media category for the selected period.
  • Mentions by source – the report contains the mentions of your saved search grouped by date and media category.

To download a report:

  • Go to the type of report you want to download.
  • Click on the desired format of the report.
  • Then download.