Data Policy

General

EbosReputation.com (or “we”) or EBOS SG Pte Ltd, with UEN 201300570R, located at 1100 Lower Delta Road #02-05R2 EPL Building Singapore 169206 is a data controller of the data that we process about all users of our Website and Software. This privacy policy sets out how EbosReputation.com uses and protects any information that you submit when you use this website and explains your legal rights. The statement applies to all visitors to our website and users of our software. EbosReputation.com is committed to ensuring that your privacy is protected. Should we ask you to furnish certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. EbosReputation.com reserves the right to change this policy with or without notice by updating this page. Please check this page regularly to ensure that you are aware of any changes.

Collected Information

When you visit our Website, we compile Non-Personal Information such as your browser type and IP address. Likewise, in order to offer you meaningful products and services and for other reasons, we may gather Personally Identifiable Information about you from the following sources:

  • Information you give us on applications or other forms on our Website and/or Software, like email address, personal name and phone number. Such information might be furnished by your account administrator to give you access to the software application OR.
  • Information about your transactions with us and our affiliates (contractors and service providers) for the usage of our Services OR
  • Information on your usage of our website or software with the only goal to improve the quality of our products and your user experience.
  • If you contact our support, we will assemble the information that we need to process your request. Your messages are categorized and further analysed to improve our website, software and services.

Information Usage

The legal basis for processing this information is furnishing our Services to our customers, which include furnishing software and technologies to help them understand better the perception of their brand, customers, competitors and any other information about them on the Web and act more rapidly and with better awareness. We require the furnished information to understand your needs and furnish you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may send transnational emails to you, regarding your subscription to our software application.
  • We may periodically send marketing communication messages about new products, special offers or other information which we think you may find interesting using the email address which you have furnished. You always have the possibility to opt-out from this kind of messages.

Information Sharing

The data we process is shared within our company. During the sharing process we assure that there are appropriate safeguards to protect your data. It may also be shared with selected third parties like business partners, suppliers, analytics, online chat and search engine providers that help us in furnishing and improving our website and services. We use Google Analytics and DoubleClick Cookies, to compile non-personal information in the form of various usage and user metrics when you use our online Sites and/or Services. These tools and technologies assemble and analyse certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behaviour and usage information, and other similar information.

We use the amassed user information, including Personal Information, behavioural metrics, geo-location data, demographic data and marketing preferences to personalize and display advertisements and other content for you through Google Analytics and Re-marketing.

Security and Legal Rights

The information processed by EbosReputation.com is stored with appropriate technical, physical and administrative controls designed to protect your data using high industry standards and encryption technologies. All the information concerning EU based users is stored within the European Union. Applicable data privacy law furnishes the following legal rights to our users and visitors: they may request access to the data that EbosReputation.com stores about them and update, rectify, delete or block it, as well as cease any further use of their data. To exercise any of these rights users should contact EbosReputation.com. In some particular cases EbosReputation.com may not be permitted to delete historical data records for compliance or financial reporting reasons.

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us furnish you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be liable for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

For more details, please contact support@ebosreputation.com